Most teams collect customer feedback… and then it just sits in a spreadsheet. By the time someone reviews it, the moment has passed and the customer has moved on.
With TinyCommand, feedback isn’t something you file away it becomes an active loop that helps you respond in real time and spot trends instantly.
Here’s how to set it up:
Capture the response
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Create a TinyForm with fields like Rating (1–10), Comment, Email.
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Share it after purchases, demos, or support interactions.
Log it automatically
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Link the form to a TinyTable called Customer Feedback.
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Every submission lands here instantly.
React in real time
Build a workflow that checks the rating:
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If ≥ 8 (Promoter): Send a thank-you email + tag them as a brand advocate.
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If ≤ 6 (Detractor): Trigger a Slack alert so support can follow up immediately.
Extract insights
Use TinyTable filters to see average scores, recurring issues, or trending feature requests.
Export summaries into your CRM or BI tools if needed.
The result: instead of “collect now, review later,” TinyCommand gives you a living feedback loop. You react to unhappy customers the same day, thank your promoters instantly, and build a data trail that guides future decisions.